Privacy Policy

Bubbles Swimming ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including enrolling your child in our swimming lessons. By enrolling your child in our programs or using our website, you agree to the practices outlined in this Privacy Policy.

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1. Information We Collect

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We collect various types of personal information to ensure the safe and effective delivery of our swimming lessons and related services. This information may include:

• Personal Information of Parents/Guardians:

  • Name

  • Contact information (phone number, email address)

  • Billing information (if applicable)

  • Emergency contact details

  • Medical information (if relevant, for health and safety purposes)

• Personal Information of Children:

  • Name

  • Date of birth

  • Medical information (e.g., allergies, disabilities, or health conditions)

  • Emergency contact information (if different from the parent/guardian)

• Website Usage Information:

  • IP addresses

  • Browser type and version

  • Date and time of access

  • Pages visited on our website

  • Other diagnostic data

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2. How We Use Your Information

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We use the information we collect for the following purposes:

• To Provide Services:

  • Enroll your child in swimming classes

  • Communicate with parents/guardians regarding schedules, cancellations, or other important updates

  • Ensure the health and safety of children during lessons by having relevant medical and emergency contact information

  • Process payments and handle billing information (if applicable)

• To Improve Our Services:

  • Gather feedback and conduct surveys to improve our teaching methods, facilities, and customer service

  • Customize the user experience on our website

• Marketing and Communications:

  • Send promotional materials, newsletters, and updates about our programs, events, or special offers (with your consent)

  • Use photographs or videos taken during swimming lessons for marketing purposes (unless you opt-out, as described below)

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3. How We Share Your Information

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We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing services, or website hosting services. These providers are only allowed to use your information to perform the services we’ve contracted them for, and they are obligated to maintain the confidentiality of your information.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or to protect our rights or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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4. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

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5. Retention of Data

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We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When we no longer need your personal information, we will take reasonable steps to securely dispose of it.

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6. Your Rights

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As a parent/guardian or individual whose personal information we collect, you have the following rights:

• Access: You may request access to the personal information we hold about you and your child.

• Correction: If any of your personal information is incorrect or incomplete, you can request that it be updated or corrected.

• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

• Opt-Out of Marketing: If you no longer wish to receive promotional materials or marketing communications from us, you can opt-out by clicking the unsubscribe link in any email we send, or by contacting us directly.

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To exercise any of these rights, please contact us at the contact details provided below.

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7. Photography and Video Recording Consent

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We may take photographs or videos of your child during swimming lessons for promotional purposes, including on our website, social media, and marketing materials. By enrolling your child in our program, you consent to the use of such images or videos. If you do not wish for your child to be photographed or filmed, please inform us in writing prior to the start of the program.

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8. Cookies and Tracking Technologies

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We use cookies and other tracking technologies on our website to enhance your user experience. These technologies help us track website traffic, analyse trends, and provide content that is relevant to you. You can control cookie settings in your browser; however, disabling cookies may limit your ability to use certain features on our website.

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9. Links to Third-Party Websites

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Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

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10. Children’s Privacy

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Our services are primarily intended for children’s swimming lessons, and we do not knowingly collect personal information from children under the age of 13 without the consent of a parent or guardian. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" at the top of this policy will be revised accordingly. We encourage you to review this policy periodically.

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By enrolling your child in our swimming program, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Bubbles Swimming with your personal information!